Select a plan below that suits your needs.

A detailed site review is included for our unlimited plans. With a complimentary $99 worth.

WE HAVE A 30 DAY MONEY BACK GUARANTEE

Customer satisfaction is our top priority. If you have signed up to our service and you are not happy with it, you can still cancel within 30 days then we’ll give you a FULL REFUND anytime.

Need to move your WordPress site to a different host? We offer a free site migration on our VIP plan package.

If you are currently subscribed to a similar WordPress Support service, You can switch to us and we’ll give you a 50% discount, on top of our current discount, for your 1st month subscription.

What makes us different?

We believe that your site is essential for your business. Therefore, changes or fixes should be done quickly and accurately.

 

  1. Our service has the fastest turn-around time – Average turn around time is 3 hrs for VIP, 6 hrs for Premium, 8 hrs for Basic, it could be faster on some days.
  2. Your site will only be handled by the best and the most skillful WordPress developers, which has many years of experience and intensive training on WordPress support.
  3. Your site will not be handled by a newbie or a trainee developers.
  4. We don’t discriminate, any kind of site, any nature of business is allowed, as long as it WordPress.
What are the tasks we can do?

Below are just some of the tasks we can do for you. If you are unsure of your task, just contact us and we will check if we can help you with it.

  • Fix White Screen (WSOD)
  • Fix error 500
  • Fix slow website
  • Fix WordPress login issue
  • Fix mobile responsive issue
  • Fix Theme issue
  • Fix Plugin issue
  • Fix, cleanup, prevent spam
  • Fix alignment issues
  • Fix site issues after an update
  • Remove Malware
  • CSS customization
  • Make changes to header, sidebar, footer
  • Upgrade WordPress core version
  • Upgrade WordPress Themes
  • Upgrade WordPress Plugins
  • Install caching plugin
  • Install comment system
  • Install and configure plugin
  • Backup WordPress site
  • Create and activate a child theme
  • Optimize site images
  • Optimize database
  • Setup redirection
  • Recommend a WordPress plugin
  • Minor graphic changes
  • Enhance site security
  • Check Google indexing
  • Review site on mobile devices and provide recommendations
  • Review site performance and provide recommendations
  • Review site design and provide recommendations
  • Site graphics changes
  • Page redesign
  • Section redesign
  • Edit image to fit on a section
  • Website design tweaks
  • Install a favicon
Do you offer 24/7 WordPress Support Services?

Yes, we do! We have developers available 24/7 just to work on your site.

What if I only need one task request?

Yes, we do have 1 task per credit plan which is very affordable for small business owners and we will work on your single task. If are unable to work on your task we give you a full refund.

Will you support more than one site?
  1. Our Unlimited monthly support plans is only valid for one website. You are welcome to sign up to multiple plans if you have more than one website that needs support. You may also switch websites but can only be done one time after a month.
  2. We also have 1 task per credit plan that we allow you to submit a task from any of your website.
Are there limits to the tasks that we will do?

We do small WordPress fixes and customization. This means that up to 60 minute tasks are within our scope and larger, more complex projects maybe out of scope. Just contact us if you are not sure, we do give exemptions on some task request.

There are some larger tasks can be considered within our scope, if it can be broken down into multiple smaller tasks. If you are on our Starter plan, we will process only 1 task at time before we can work on your next task. But you can still send multiple tasks on separate emails at once. If you don’t want to wait you can upgrade to VIP and have up to 3 tasks work at a time.

For a full list of what we can do and what we can’t do, check our scope of service here:https://personalwphelper.com/scope-of-service

Do you offer phone support?

As for now we don’t offer phone support, we’ve made customer service a huge priority and you’ll find both our email and LiveChat support fast, effective and reliable.

Am I locked into a contract?

Nope. You can easily cancel your service with us at any time, risk free, no questions asked.